Delete your Yakka Jobs account or data

1. Email operations@yakkajobs.com.au from the email address you sign in with.
2. Use the subject "Delete my account" and include your business name.
3. We'll check it's really you, confirm by email, and finish within 30 days.

If you're the owner, deleting the account closes the whole business in Yakka Jobs, for your team too. Want a copy first? Ask in the same email and we'll send your records before deleting them.

• Your sign-in (email and password) and your name.
• Your business details, team members and invites.
• Your customers, their contacts and addresses, jobs, quotes, notes, photos, materials, checklists, time records and reminders.
• The copy of your jobs saved on your phone is deleted when you sign out of the app.

• Tax invoices, credit notes and payment records are kept for 5 years from when they were issued, because Australian tax law requires these records to be kept. They are then deleted. They are not used for anything else.
• Crash reports contain no names, emails or business records, and our crash-reporting service deletes them automatically within 90 days.

• In the app or on the website you can remove jobs (with nothing sent), quotes, photos, notes, team members and client contacts yourself. These are hidden straight away and kept in the background in case you need to restore them.
• To have specific records permanently deleted, email operations@yakkajobs.com.au from your sign-in email and tell us what to delete. We'll finish within 30 days, apart from the tax records above.

Your details are held by the trade business you dealt with, so please contact them first. We'll help them act on your request. You can also email us at operations@yakkajobs.com.au.